Request for Project Proposal | Connection Direction

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Request for Project Proposal

First Name

Last Name

Email

Company or Organization Name

Area of Interest

How many Employees

How agents users do you have?

Postion/Title/Role

I have a hard budget cap of...

My Schedule for final delivery needs to be...

I have a hard delivery date of...

Do you have any reference materials or specific requirements for your communication systems, contact center, telecom project? If so, please share any details or documents below.

Do you have any remote or Work at Home (WAH) employees? Example: Yes (750)

If yes, are they (check all that apply):

Work at Home

Small Remote Office

Mobile/Field Workers

Other

Will you need new feature captures for your VOIP telecom and call center project, or will you be providing these assets?

IVR/ACD

Dialers

Worforce Management

Generative AI

Agent Assist

Other

Do you require integration with an existing productivity solution? *

No, I won't need integration with existing productivity solutions.

Yes, I will need integrations with existing productivity solutions.

I'm not sure at this time.

Do you need any visualization to showcase a future development or concept for your contact center and VOIP setup, or to highlight optimization efforts? (field required) *

No, I won’t need any visualizations.

Yes, I will need visualizations to show conceptual develpment or build-out idea(s).

Yes, I will need visualizations to show planned architectural desgins that I will provide files for.

I have contact center and calling renderings from my architect that I want to use as pillar in my project.

Please provide a brief description of what you would like to visualize for your contact center and VoIP telecom setup. For example: "I would like to visualize a modern contact center layout with VoIP integration, showcasing workstations, communication technology, and efficient use of space."

Important! Please upload any Call Flows, Architecture, or other Collateral

Select File

If you need to link a dropbox file, please include the URL below.

Thank you for submitting your RFP! We’ll review the information and provide a proposal within the next 2 business days. If we need any further details, we’ll reach out via email. Stay tuned!

- The Connection Direction Team

Thanks for submitting! Your request has been received. A dedicated specialist will contact you shortly to provide you with more information.

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Connection Direction is a specialized provider and Customer Experience (CX) consulting firm strategically focused on helping our clients evaluate, optimize, and deliver exceptional customer experiences.

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+1.855.598.5008

info@connectiondirection.com

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Copyright © 2022 Connection Direction, Inc. All Rights Reserved.

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